Thousands of Australian Growers send their produce to the Brisbane Markets each year. Growers are the lifeblood of our horticulture industry and the first link in the supply chain. Brismark and Brisbane Markets Limited offer a variety of services and resources to help Growers do business with the Primary Wholesalers who operate out of the Brisbane Markets at Rocklea.
Dispute Resolution Grower Hotline
If you’re experiencing difficulties with your trade dealings or wish to discuss operational issues or Market-related grievances, please call our Dispute Resolution Grower Hotline on 1800 631 002. The service is confidential and responsive.
To ensure that your dispute can proceed, please keep records as evidence for the Complaints Officer to start their investigation. Follow these handy recordkeeping tips:
- Keep your consignment notes
- Document discussions with Wholesalers
- Finalise a written Terms of Trade with the Wholesaler that clearly states expectations
- Seek clarification from the Wholesalers to ensure you both have clarity on issues.
FreshTest Produce Testing
A Fresh Markets Australia initiative to provide low-cost chemical residue and microbial testing for Growers and Primary Wholesalers, FreshTest is the largest and most comprehensive testing program in Australian horticulture.
Tests are confidential and used for verification of food safety and quality assurance systems. All laboratories used in the program are National Association of Testing Agencies (NATA) accredited.
Business at the Markets
If you’re new to doing business with the Brisbane Markets, or would like a refresher, this is the information you need:
Industry Representation
Brismark represents the wholesaling and marketing sector of the horticulture industry when engaging with government and other key groups. We have been the voice on several industry issues including:
- Horticulture Code of Conduct
- Interstate Biosecurity Requirements
- Health claims through Food Standards Australia and New Zealand (FSANZ)
- The future of the Central Market System.
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